APHANT™

Shipping Policy

Effective Date: 02 August 2026
Last Updated: 07 August 2026

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1. Introduction

Thank you for shopping with APHANT™.

This Shipping Policy outlines the terms governing the processing, dispatch, shipment, delivery, and handling of all orders placed through theaphant.com.

By placing an order on our Website, you agree to the terms set forth in this Shipping Policy.

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2. Shipping Coverage

APHANT™ currently ships to:

• All serviceable locations across India.
• Selected international destinations worldwide.

International shipping availability may vary depending on courier coverage, customs regulations, and local import restrictions.

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3. Order Processing

All orders are processed after successful payment verification.

Processing Time:

• 1–3 Business Days

Orders placed on Sundays or public holidays will be processed on the next business day.

Processing time does not include delivery time.

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4. Order Confirmation

After placing an order, customers will receive:

• Order Confirmation Email
• Order Number
• Payment Confirmation (if applicable)

Receiving an order confirmation does not guarantee acceptance of the order.

APHANT™ reserves the right to cancel any order due to stock unavailability, pricing errors, payment verification issues, or suspected fraudulent activity.

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5. Dispatch Timeline

Orders are generally dispatched within:

1–3 Business Days

Dispatch timelines may be extended during:

• New Product Launches
• Limited Drops
• Seasonal Sales
• Festivals
• High Order Volume
• Force Majeure Events

Customers will be notified of significant delays whenever reasonably possible.

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6. Delivery Timeline

India

Estimated delivery:

3–7 Business Days

depending on the destination and courier service.

International Orders

Estimated delivery:

7–21 Business Days

Delivery times may vary based on:

• Destination country
• Customs clearance
• Local courier services
• Government regulations
• Weather conditions

These timelines are estimates and are not guaranteed.

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7. Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery destination
• Product weight
• Package dimensions
• Shipping method selected

Free shipping promotions, where offered, are subject to the terms displayed at checkout.

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8. International Shipping

APHANT™ ships worldwide to eligible destinations.

For international shipments:

Customers may be responsible for:

• Customs Duties
• Import Taxes
• VAT/GST
• Brokerage Fees
• Other Government Charges

These charges are determined by the destination country and are not included in the product price unless explicitly stated.

APHANT™ has no control over customs charges imposed by foreign authorities.

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9. Customs Clearance

International shipments may be delayed due to customs inspections.

APHANT™ is not responsible for delays caused by:

• Customs authorities
• Import regulations
• Documentation checks
• Government inspections

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10. Order Tracking

Once an order is dispatched, customers will receive:

• Shipping Confirmation Email
• Tracking Number
• Courier Partner Details
• Tracking Link (where available)

Customers are encouraged to monitor shipment progress using the provided tracking information.

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11. Delivery Attempts

Courier partners may make multiple delivery attempts.

If delivery cannot be completed due to:

• Incorrect address
• Customer unavailable
• Refusal to accept delivery

the shipment may be returned to APHANT™ as Return to Origin (RTO).

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12. Return to Origin (RTO)

If an order is returned due to customer-related reasons, including incorrect address, refusal to accept delivery, or repeated failed delivery attempts:

• Original shipping charges are non-refundable.
• Re-shipping charges may apply.
• Refunds, if applicable, will be processed after deducting shipping and handling costs.

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13. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

APHANT™ shall not be liable for delivery failures resulting from incorrect or incomplete addresses provided by the customer.

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14. Damaged Packages

If the outer package appears damaged upon delivery:

• Inspect the package before accepting it.
• Take clear photographs of the packaging.
• Contact APHANT™ immediately.

Claims relating to transit damage should be reported within 48 hours of delivery.

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15. Lost Shipments

If tracking indicates unusual delays or a shipment appears lost:

Customers should contact:

theaphantstore@gmail.com

APHANT™ will coordinate with the courier partner to investigate the shipment.

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16. Delivery Delays

Delivery delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Political disruptions
• Customs inspections
• High shipping volumes
• Courier operational issues

APHANT™ shall not be liable for delays caused by events beyond its reasonable control.

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17. Partial Shipments

If an order contains multiple products, APHANT™ may dispatch them separately based on stock availability.

Customers will receive tracking information for each shipment where applicable.

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18. Limited Drop & Pre-Order Products

Certain APHANT™ collections may be sold as:

• Limited Drops
• Pre-Orders

These products may have longer dispatch timelines.

Estimated dispatch dates will be displayed on the relevant product page.

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19. Risk of Loss

Ownership and risk of loss transfer to the customer upon successful delivery of the package to the shipping address provided during checkout.

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20. Force Majeure

APHANT™ shall not be held liable for delays or failures in shipment caused by circumstances beyond its reasonable control, including but not limited to:

• Natural disasters
• Floods
• Earthquakes
• Pandemics
• Government restrictions
• War
• Civil unrest
• Labour strikes
• Transportation disruptions
• Cyber incidents

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21. Policy Updates

APHANT™ reserves the right to amend this Shipping Policy at any time.

Changes become effective immediately upon publication on theaphant.com.

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Contact Information

For questions regarding shipping, delivery, order tracking, or logistics, please contact us.

APHANT™

Website
theaphant.com

Customer Support Email
theaphantstore@gmail.com

Customer Support Phone
+91 96330 23317

Business Address
APHANT™
GEE KEY BUILDING
Meenchanda Bypass
Kozhikode, Kerala – 673018
India

Business Hours
Monday – Saturday
10:00 AM – 6:00 PM (IST)

Grievance Officer
APHANT Grievance Officer

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Disclaimer: Delivery timelines mentioned in this Policy are estimates only and may vary due to operational, logistical, or regulatory factors. APHANT™ strives to process and deliver every order as efficiently as possible but cannot guarantee exact delivery dates.